Despite technological advancements of the past decade in the automotive industry, car inspections continue to be manual, time-consuming practices that could lead to missed defects, increased costs, and lower customer satisfaction.The first fully automated vehicle inspection system in Hawaii has been unveiled at the first dealership in Hawaii, BMW of Honolulu.
Cynthia is an award-winning journalist who returned to Hawaii as an Anchor/Reporter/MMJ from Houston. She is a graduate of the University of Hawaii with a B.A. and M.B.A. DM her on IG @CynthiaYipTV to share stories. vehicle inspection management system
Despite technological advancements of the past decade in the automotive industry, car inspections continue to be manual, time-consuming practices that could lead to missed defects, increased costs, and lower customer satisfaction.The first fully automated vehicle inspection system in Hawaii has been unveiled at the first dealership in Hawaii, BMW of Honolulu.
The first fully-automated vehicle inspection system in Hawaii has been unveiled at the first dealership in Hawaii, BMW of Honolulu. Here's what you need to know.
HONOLULU (Island News) -- Despite technological advancements of the past decade in the automotive industry, car inspections continue to be manual, time-consuming practices that could lead to missed defects, increased costs, and lower customer satisfaction.
The first fully-automated vehicle inspection system in Hawaii has been unveiled at the first dealership in Hawaii, BMW of Honolulu. Your vehicle is sent through what is being called an MRI for the car, that does a 360 scan of that vehicle that includes some artificial intelligence or A.I.
After your vehicle is scanned, a full condition report is shown in a kiosk the report can also be sent directly to your mobile device or computer.
Jacqueline Romero is a long time BMW Customer and says, "I don't trust A.I. I'm kind of afraid of A.I. But in this instance, I think it's a good thing because I think it's going to be a little more accurate than someone walking around their car and checking the details of the photograph that this is gonna take. It's going to be a little more accurate."
This technology was also used by the military. In automotive diagnostics, it is cutting down on the inspection time.
Lydell Bangloy is the BMW of Honolulu Service Manager and he says this high technology saves time for his associates.
"This has cut the time in which we scan our cars we used to do it hand by hand. We used to do it manually. So our service associate would actually walk around the car with the camera and go around and check for damages. Now with this machine, it takes a few seconds just to drive through and it does a 360 scan around the car and it looks underneath the car as well,” Bangloy said.
The introduction of this technology saves time for service technicians also for customers.
Tim Palms is the BMW of Honolulu General Manager and does not want to reveal the exact cost of the technology, but says the cost is worth the benefits.
"I wanted to get a high resolution imagery of every car that came in here so that we could avoid needing to do walk around videos on every single car or take pictures if there's damage and things like that on check in. Because that really, really really slows things down. So by able being able to automate that we're able to speed up that customer checking process,” Palms said.
For customers, this could mean quicker service, more accurate diagnostics, and ultimately, a more reliable vehicle.
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Three people were injured, including two children who suffered serious injuries, after a car crashed into another car that was pulled over on the side of Kahekili Highway.
Cynthia is an award-winning journalist who returned to Hawaii as an Anchor/Reporter/MMJ from Houston. She is a graduate of the University of Hawaii with a B.A. and M.B.A. DM her on IG @CynthiaYipTV to share stories.
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